Mystery Box
Final Sale - No Exchanges or Returns
Shipping policy
Domestic Shipping
All orders placed before 1 PM EST will ship the same day. Orders placed after 2 PM EST will ship the next day. Pre-order/backorder items will ship as they become available.
Standard, Rush, and Next Business Day packages are sent via US Postal Service or UPS, depending on the shipping address and package size. Most orders up to two pairs of shoes or one boot ship via US Postal Service. Most larger orders ship via UPS. When shipping to a PO Box, APO/FPO or US Territory, packages are sent via US Postal Service Priority Mail. Shipments to Alaska, Hawaii, U.S. Territories and APO/FPO addresses will take additional time.
Standard Delivery FREE
Free standard shipping for all continental U.S. orders for the orders over $50. Standard Shipping transit times are usually 2-4 days for the East Coast, 3-8 days for the West Coast*. Shipments to Alaska, Hawaii, US Territories and APO/FPO addresses take additional time. Pre-order/backorder items will ship as they become available.
Expedited Delivery
Packages arrive within 2-3 business days, provided order is placed before 1 PM (ET). Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses. Pre-order/backorder items will ship as they become available.
Next Business Day Delivery*
Packages arrive within 1 business day, provided order is placed before 1 PM (ET). Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses. Pre-order/backorder items will ship as they become available.
Sales Tax, VAT, GST (US & Canada)
Orders shipping to FL will be charged sales tax. GST of 5% will be added to all orders shipping to Canada.
International Shipping
International Shipments are shipped via FedEx, UPS, or DHL depending on destination. Delivery times vary depending on the destination country, but 5-10 business days is typical. Shipping rates shown on the website do not include local duties or taxes, except when shipping to Canada in which case duties are included.
International Shipping Rates
International shipping rates will be a flat fee of $59. GST of 5% will be added to all orders shipping to Canada. Prices & shipping rates to do not include duties or import taxes. Please determine locally what charges may apply as they will be collected by the appropriate local authority.
Expedited International Delivery
Prices for Expedited International Deliver vary depending on the destination. Packages arrive within 7 business days, provided order is placed before 1 PM (ET). Not available for items shipping to PO Boxes and APO/FPO addresses. Pre-order/backorder items will ship as they become available.
Duties & Import Taxes (Outside Of the US & Canada)
Prices & shipping rates to do not include duties or import taxes. Please determine locally what charges may apply as they will be collected by the appropriate local authority.
Exceptions: CANADA - Shipments to CANADA do not pay duties, only GST as appropriate.
Sales Tax, VAT, GST (Canada)
GST of 5% will be added to all orders shipping to Canada.
Questions? Please e-mail us at info@acemarks.com
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Description
*Mystery Box is a Final Sale Product, no returns or exchanges*
Step into the world of luxury with our exclusive Ace Marks Mystery Box, where the thrill of anticipation meets the unmatched craftsmanship of handcrafted shoes. Elevate your style game by indulging in the ultimate surprise – a mystery shoe delivered straight to your doorstep!
👞 Luxury Unveiled: At Ace Marks, we take pride in creating meticulously handcrafted shoes that redefine luxury. Each pair is a masterpiece, showcasing unparalleled attention to detail, premium materials, and timeless elegance. Now, you have the chance to experience the epitome of craftsmanship with our Mystery Box.
🎁 The Element of Surprise: The Ace Marks Mystery Box is designed to add an element of excitement to your shopping experience. Simply select your size, add the mystery box to your cart, and get ready to unwrap a shoe that embodies sophistication and style. The best part? You'll enjoy this extraordinary indulgence at a fraction of its actual cost.
💼 Versatile Styles: Whether you're a fan of classic oxfords, stylish loafers, or contemporary derbies, our Mystery Box has it all. We've curated a diverse range of styles and colors, ensuring that every mystery shoe complements your unique taste and lifestyle. No two boxes are the same, making each unboxing a journey into refined footwear.
🌟 Quality Assurance: Rest assured that every shoe inside the Ace Marks Mystery Box maintains the same impeccable quality standards that define our brand. From premium leather to expert craftsmanship, we guarantee that your mystery shoe will stand the test of time, becoming a staple in your wardrobe.
🔒 Secure Your Surprise: Limited quantities are available, so don't miss the chance to secure your Ace Marks Mystery Box today. This exclusive offer allows you to enjoy the luxury of our handcrafted shoes at an unbeatable price. Elevate your collection, embrace the thrill, and let Ace Marks redefine your footwear experience.
Indulge in the mystery, embrace the luxury – Ace Marks Mystery Box awaits!
Faq
Other shoes I’ve ordered online have run small. Will Ace Marks?
An Ace Marks size guide is included on our site to help you determine a proper fit.
Can the cap toe black antique be worn as an everyday business shoe?
The cap toe black antique is an excellent choice for business attire. Plus, all Ace Marks shoes are built durable and strong enough to wear daily.
Are Ace Marks really Italian leather?
All our shoes are full-grain leather, hand-dyed and hand-burnished in Italy and imported to you.
Product Care
Ace Marks Shoe Care
Caring for your dress shoes is cruial to making them last. Here are a few steps you can take in daily shoe care.
- Insert Shoe Trees in between wears
- Brush with horse hair brush after each use
- Brush with dauber on the edge where outsole meets upper after each use.
- Whenever possible, try to rotate your shoes throughout the week to give your shoe at least 24 hours to recover from the previous wear.
- If your shoes are wet, or if you notice some moisture inside the shoe, stuff your shoe with some newspaper to absorb the moisture. Allow to fully dry before wearing again.
Applying shoe polish every 9-10 wears is equally important. For a full step by step guide on polishing your Ace Marks shoes, please visit our shoe care guide.
Buy Back Program
Ace Marks Buy Back Program
All Ace Marks Italian leather shoes come with free shipping and are entitled to the Ace Marks buy back program. Ace Marks is the first and only luxury shoe brand that will buy back its shoes. Customers will be able to send back their old Ace Marks for a $50 credit towards a new pair. We partnered with Career Gear, a leading national organization helping men in need, to donate your old shoes and help men get back on their feet and re-enter the work force. All Ace Marks handcrafted leather shoe orders will come with a two way shipping label and if you need to exchange or return your Italian shoes it will be at no extra cost to you.
Ace Mark Size Guide
It is very important that you measure your feet using our tools and that you don't rely on sizing from other brands. We have adjusted our sizing to be in-line with US Brannock device sizing and our width is a "D". The "How to Choose the Correct Size" video shows the best methods for determining your Ace Marks size. Best methods are:
- Watch the first 5 videos in order
- Watch the videoHow to Print the Measuring Tool" videovideo
- Watch the "How to Use the Measuring Tool" video
1) Find Your Size & Width
2) Fitting "D" Width Ace Marks
3) Fitting "E" Width Ace Marks
4) Guide for high arches (In-steps)
5) Sizing: Ace Marks vs. Other Brands
It is very important that you measure your feet using our tools and that you don't rely on sizing from other brands. We have adjusted our sizing to be in-line with US Brannock device sizing. We offer both a "D" and "E" width, based on the US Brannock sizing system. The "How to Choose the Correct Size" video shows the best methods for determining your Ace Marks size and width. Best methods are:
- Go into a store and have your feet measured using a Brannock device. (Video #1 @ :39)
- Print our Measuring Tool (Video #1 @ 1:40)
Step 1) Print Size (Length) Measuring Tool
Size Converion Charts: Length and Width
Measuring Tool for Length:8.5x11 | A-4 Version | Legal 8.5x14 | 11x17
Step 2) Print Size (Width) Measuring Tool
Measuring Tool for Width (Based on Shoe Length):
8.5x11 sizes
Please select the width tool below for you size length. If you are a half size (size 5.5, 6.5, 7.5, etc.), just round down. A 10.5 would use the Size 10 tool.
A4 sizes
Please select the width tool below for you size length. If you are a half size (size 5.5, 6.5, 7.5, etc.), just round down. A 10.5 would use the Size 10 tool.
Legal 8.5x14 sizes
Please select the width tool below for you size length. If you are a half size (size 5.5, 6.5, 7.5, etc.), just round down. A 10.5 would use the Size 10 tool.
For instructions on how to use the foot measuring tool, please view the videos below.
How To Print The Sizing or Width Measuring Tool
How To Use The Sizing or Width Measuring Tool
How To Determine Your Size & Width Using The Sizing & Width Measuring Tool:
- Remove your shoes, but be sure to leave on a pair of socks similar to the type that you plan to wear with your shoes.
- Put a straight edge (ruler, clipboard, book, etc.) on the red line behind where it says "Right/Left Heel" (depending on which foot you are measuring--using the correct side is VERY IMPORTANT).
- While standing, put your heel firmly against the straight edge and put your foot down.
- Record the size indicated at the tip of your longest toe (the longest point of your foot). Marking this with a pen while standing on the tool is best, as it can be difficult to accurately read the measurement from a distance. If the size falls between two lengths, choose the longer length.
- Repeat entire measuring process for your other foot, but remember to flip the measuring tool so that you are using the correct side: Right or left heel. Very few people have feet that exactly match one another, and you should buy shoes based on your larger foot size.
- Record the width indicated on the widest part of your foot (make sure that the inside of your foot is properly aligned with the red line). Marking this with a pen while standing on the tool is best, as it can be difficult to accurately read the measurement from a distance. If your width falls between two widths, and you prefer a closer fit, you may want to stick with the narrower width unless you have a high instep. If you prefer a looser fit, go with the wider width.
- If you are a "2E" make sure that you buy half a size bigger than what you measure. So if you are a size 10EE, buy a size 10.5E.
- If you are a "3E" make sure that you buy a full size bigger than what you measure. So if you are a size 10EEE, buy a size 11E.
- If you have a high instep, you should stick with one of the lace shoes or monk straps. If you have a VERY high instep, go up half a size (if you are a "D" width with a very high instep, get an "E" width in your proper size).
- If you are a "C" width, make sure that you buy a half size smaller than what you measure. So if you are a size 10C, buy a size 9.5D. You should also stick with a lace shoe so that it can be better adjusted to your foot.
- If you are a "B" width, make sure that you buy a full size smaller than what you measure. So if you are a size 10B, buy a size 9D. You should also stick with a lace shoe so that it can be better adjusted to your foot.
- MAKE SURE TO WATCH ALL OF OUR SIZING VIDEOS TO GET EVEN MORE DETAILS AND EXPLANATIONS!!.
Product Reviews
- MLMichael L.Rated 5 out of 5 stars2 years agoQuality Black Cap Toe Oxfords!
Thank you Ace Marks for my beautiful black cap toe oxfords that I recently received in my mystery box order. Despite that the cap toe is an essential part of any man’s wardrobe collection, I did not own a pair prior to my mystery box surprise from Ace Marks! Thank you Ace Marks! The craftsmanship is top notch, with Ace Marks using extremely skilled Italian shoe masters to create these masterpieces. I purchased another mystery box in the recent past, and AM sent me a beautiful pair of black wingtips, and they are a quality shoe! In short, Ace Marks is a purveyor of fine footwear for gentlemen that truly care about what they wear on their feet. I have not worn my cap toe oxfords yet, as they arrived last week. I am sure that they will fit well, and be very comfortable. Thank you Ace Marks!
Ace Marks2 years agoAce Marks shoes were built for you, Michael! We want to genuinely thank you for being part of this luxurious experience deeply rooted in Italian craftsmanship traditions that allow us to provide gentlemen such as yourself shoes that make a lavish powerful statement upon wearing them.
- RBRyan B.Verified BuyerRated 5 out of 5 stars2 months agoDress sneakers
I love the sneakers and they have barely shown any signs of wear yet!
- CChrisRated 2 out of 5 stars1 year agoSizing issue, Nice shoes.
I ordered a mystery box, using the sizing chart on the website. I am an 11 on a Brannock. I ordered an 11. They arrived, white leather sneakers. I tried them on, and they were way off in the fit. They were far too large for my feet. I contacted Ace Marks, and they were good enough to accept a one-time exchange. I returned the shoes, ordering 10's. These arrived today. I received the same shoe in a 10. It still fits on the large side. I find this odd as it seems that sizing is not an issue for most people. I always fit shoes nicely.
I cannot return the shoes again, so I guess I'll put in some insoles to improve the fit.
I am hesitant to order more shoes from Ace Marks due to the sizing issue.
Despite this, the shoes are very well made. The leather is of good quality, and the stitched sole should stand up to use well. The value of the box was ok, about $50.00 off the price of the shoe on the website.
All-in-all, the mystery box is a fun item.
Ace Marks1 year agoHello Chris,
Thank you so much for providing us with this feedback. We truly appreciate your honesty! If you'd like more help with sizing, please email us at info@acemarks.com, and our customer support team will be more than happy to assist you.
Thank you!
- AALONSORated 3 out of 5 stars1 year ago3 Stars
I received a high sole sneaker. It is okay, but should be cheaper.
- JRJoe R.Rated 4 out of 5 stars1 year agoCan get similar shoes
I have used the mystery box option 3 times now. 2 of the 3 times were a good experience. The last time I ordered 2 boxes and got the same sneaker, just different colors. Overall good, just knkw you can end up with very similar shoes.
Ace Marks1 year agoJoe, your support is everything to us, and nothing makes us happier than connecting with our customers. Thank you so much for taking the time to leave this amazing review!